Incident Management & 72h Reporting
Meet the EU AI Act's 72-hour serious incident reporting deadline with automated workflows.
EU AI Act Article 62 requires providers of high-risk AI systems to report serious incidents to national authorities within 72 hours. BaFin and DORA add further incident reporting obligations for financial institutions (24-hour initial notification, 72-hour detailed report). Our incident management module provides a structured lifecycle — from initial report through investigation and root cause analysis to authority notification — with built-in deadline tracking, 5-whys methodology, and full audit trails.
What We Deliver
Structured Incident Reporting
Severity-classified incident submission covering EU AI Act categories: death, serious health harm, property damage, environmental impact, socioeconomic harm, and fundamental rights violations.
72-Hour Deadline Tracking
Automated countdown timers from incident confirmation, with escalation alerts at 24h, 48h, and 72h milestones ensuring you never miss a regulatory reporting deadline.
Root Cause Analysis (5-Whys)
Structured investigation framework using the 5-whys methodology with contributing factor analysis, evidence attachment, and remediation step tracking to prevent recurrence.
Authority Notification Workflow
End-to-end workflow from REPORTED → INVESTIGATING → CONFIRMED → REPORTED TO AUTHORITY → RESOLVED with full audit trail, MTTR analytics, and reporting compliance rates.
Key Outcomes
- check_circle EU AI Act Article 62 serious incident reporting compliance
- check_circle DORA 24h/72h incident notification requirement coverage
- check_circle Structured root cause analysis with evidence documentation
- check_circle Complete audit trail and MTTR analytics for regulatory review
Ready to Get Started?
Let us help you build AI systems that are ethical, compliant, and trustworthy. Schedule a consultation to discuss your needs.
Allgemeine Informationen zu den genannten Rechtsakten, keine Rechtsberatung und kein Ersatz für Ihre eigene rechtliche Beobachtung. Ob ein bestimmtes System in den Anwendungsbereich fällt, hängt von den Umständen des Einzelfalls ab.