Incident Management & 72h Reporting
Meet the EU AI Act's 72-hour serious incident reporting deadline with automated workflows.
EU AI Act Article 62 requires providers of high-risk AI systems to report serious incidents to national authorities within 72 hours. BaFin and DORA add further incident reporting obligations for financial institutions (24-hour initial notification, 72-hour detailed report). Our incident management module provides a structured lifecycle — from initial report through investigation and root cause analysis to authority notification — with built-in deadline tracking, 5-whys methodology, and full audit trails.
What We Deliver
Structured Incident Reporting
Severity-classified incident submission covering EU AI Act categories: death, serious health harm, property damage, environmental impact, socioeconomic harm, and fundamental rights violations.
72-Hour Deadline Tracking
Automated countdown timers from incident confirmation, with escalation alerts at 24h, 48h, and 72h milestones ensuring you never miss a regulatory reporting deadline.
Root Cause Analysis (5-Whys)
Structured investigation framework using the 5-whys methodology with contributing factor analysis, evidence attachment, and remediation step tracking to prevent recurrence.
Authority Notification Workflow
End-to-end workflow from REPORTED → INVESTIGATING → CONFIRMED → REPORTED TO AUTHORITY → RESOLVED with full audit trail, MTTR analytics, and reporting compliance rates.
Key Outcomes
- check_circle EU AI Act Article 62 serious incident reporting compliance
- check_circle DORA 24h/72h incident notification requirement coverage
- check_circle Structured root cause analysis with evidence documentation
- check_circle Complete audit trail and MTTR analytics for regulatory review
Ready to Get Started?
Let us help you build AI systems that are ethical, compliant, and trustworthy. Schedule a consultation to discuss your needs.